Welcome to Okwi! These Terms of Service ("Terms") govern the use of our service ("Service") provided by Okwi ("Company", "we", "us" or "our"). By accessing or using our Service, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing and using our Service, you acknowledge that you have read, understood, and agree to comply with these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you may not use our Service.
2. Service Description
Okwi provides a comprehensive social media management platform that allows you to:
- Connect and manage multiple social media accounts from a single platform
- Schedule and publish content on different social media platforms
- Analyze performance and interactions on your social media accounts
- Manage and respond to messages and comments from customers
- Create and manage marketing and advertising campaigns
- Access detailed analytics and reporting tools
3. User Accounts
Registration
To use the Service, you must create an account by providing accurate and complete information.
- Provide accurate and up-to-date information
- Maintain the security of your password and account
- Notify us immediately of any security breaches
Age Requirement
You must be at least 18 years old or have parental/guardian consent to use the Service.
4. Acceptable Use
Permitted Use
You may use the Service to:
- Manage your social media accounts in a lawful manner
- Create and share appropriate and lawful content
- Engage with your audience professionally
- Analyze your data and performance
Prohibited Use
You may not:
- Use the Service for illegal activities
- Send spam or harassing content
- Violate others' intellectual property rights
- Create or share harmful or inappropriate content
5. Content and Intellectual Property
Your Rights
You retain ownership of content that you create and share through the Service.
Okwi's Rights
Okwi retains ownership of the Service, including all software, interfaces, and related intellectual property.
Third-party Content
You are responsible for ensuring that you have the right to use any third-party content that you share through the Service.
6. Privacy and Data Protection
The collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
7. Payment and Billing
Service Fees
Some features of the Service may require payment of fees. All fees are charged in advance and are non-refundable, unless otherwise specified in a separate agreement.
Payment
You agree to pay all fees related to your use of the Service. We may change service fees with 30 days' notice.
Cancellation
You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing cycle, and you will continue to have access to the Service until that time.
8. Termination
Termination by You
You may terminate your account at any time by contacting us or using the cancellation features available in your account.
Termination by Us
We may terminate or suspend your account immediately, without prior notice, if you violate these Terms or for any other reason at our discretion.
Consequences of Termination
When your account is terminated, your access to the Service will cease immediately. We may delete your data after a reasonable period.
9. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
WE SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM THE USE OR INABILITY TO USE THE SERVICE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.
10. Limitation of Liability
IN NO EVENT SHALL OKWI BE LIABLE FOR ANY DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.
11. Indemnification
You agree to indemnify and hold Okwi harmless from any claims, damages, losses, liabilities, and costs (including reasonable attorney fees) arising from or related to your use of the Service or violation of these Terms.
12. Governing Law
These Terms shall be governed and construed in accordance with the laws of Japan, without regard to conflict of law principles.
13. Changes to Terms
We may update these Terms from time to time. When we make significant changes, we will notify you through the Service or by other means.
Continued use of the Service after changes take effect will be considered acceptance of the updated Terms.
14. Contact Information
If you have any questions about these Terms, please contact us.